Fair terms for using Duewise.
These terms form the agreement between you and Sergi Riera Félix, trading as SRF Systemswhen you create an account, request a report or buy checks.
Effective and last updated: 18 July 2026
Contract
Who supplies the service.
Duewise is operated by Sergi Riera Félix, trading as SRF Systems. The contract is formed when we accept your account registration or payment and make the requested service or check pack available. The business address is displayed in Stripe Checkout before payment and on the receipt or invoice. Contact DueWise@srfsystems.uk for account, payment or complaint matters.
Core terms
Your account and permitted use.
Eligibility
You must be at least 18 and legally capable of entering a contract. You must provide accurate account and payment information.
Service
Duewise supplies UK used-vehicle decision-support reports using user input, official or third-party vehicle data, model knowledge and AI-assisted explanations.
Account security
You are responsible for protecting your sign-in details and must notify us promptly if you suspect unauthorised access.
Acceptable use
You must not scrape, resell or reverse engineer the service, bypass payment or access controls, attack infrastructure, upload malicious or unlawful content, or use Duewise to mislead another person.
Availability
We may maintain, change or withdraw features and data sources. We do not promise uninterrupted availability, but this does not remove statutory consumer rights.
Account deletion
You may delete your account from Account → Profile. Deletion is permanent and removes unused checks and saved content without cash value, subject to legally required record retention.
One-time purchases
Check packs are one-time purchases, not subscriptions. Prices are shown in GBP and include applicable consumer taxes unless the checkout states otherwise. A check is consumed only when a report is successfully generated and saved. Reopening a saved report does not consume another check.
Service must be delivered
A technical failure that does not produce and save the purchased report must not consume a check. If a check is deducted incorrectly, contact support for restoration. Statutory remedies remain available where digital content or services are faulty, not as described or not supplied with reasonable care and skill.
Important limitations
A report supports your decision; it does not replace checks.
Outputs require verification
Some knowledge and explanations are generated or structured with artificial intelligence. AI output can be wrong. Duewise does not make an automated decision producing legal or similarly significant effects about you. Report errors can be submitted for human review.
Rights we do not exclude
Nothing in these terms excludes liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your mandatory consumer rights. Subject to those rights, Duewise is not responsible for losses caused by relying on a report instead of carrying out the independent checks expressly required above.
Tell us first
Send the account email, payment reference and report registration to DueWise@srfsystems.uk. We will investigate and respond within a reasonable time. This does not restrict your right to contact Trading Standards, seek independent advice or use a court.
UK consumer protection applies
These terms are governed by the law applicable in the part of the United Kingdom where the consumer lives. Consumers may bring proceedings in the courts available to them under mandatory law.